Products, photos and variants (Master)
Where every product lives — add one, set price and stock, photos, sizes and colours, "Sell online".
What it is
Master Products (menu: Products ↗) is the one place for your catalogue. The shop, the WhatsApp bot and the API all read from it.
Add a product
- Open Master → the Inventory tab. Add a category with + Add Category if you have none.
- At the bottom of the category tap + Add product, then type the name, price and stock in the row.
- Tap the 📷 cell ("No photo — click to add") and drop or pick pictures (max 25 MB each).
- Tick the Sell online chip so it shows in the shop. Other chips: COD, Express, Made to order (for you only — customers simply see "In stock" and can always buy it; the pick list, packing screen and label note still say "made on order"), Count stock, Digital, Customised (cannot be cancelled or returned except damaged/wrong item — see Returns and cancellations).
- Open Product details for brand, country of origin, HSN code, GST %, weight (g), SKU and a description (✨ Improve with AI helps).
Sizes and colours
- Tap the row's Sizes & colours button.
- Tick the values per axis (the value lists live in Settings → Field Library) and tap Create.
- Each combination gets its own stock, SKU and, if you want, its own price and MRP.
Common mistakes
- No price or "Sell online" unticked → the product never appears in the shop (Listing health shows this).
- Editing stock on a product that has sizes: the stock lives on each size, not the parent.
- An axis with no values: add them in Settings → Field Library first.
- Deleting asks you to type the product's name — deleted photos go to a bin for 30 days.