Emails Flowgento sends you
The short getting-started emails a new shop receives in its first weeks, what triggers each, and how to stop the tips with one click.
What it is
A new shop gets a few short emails from sales@flowgento.ai in its first weeks, each with one button. They go to the shop's owner and admins only — never to staff and never to your customers. You get at most one a day, and never the same one twice. A step you have already done is skipped.
| When | Email | Skipped if | |---|---|---| | Day 0 | Welcome | — | | Day 1 | Add your first product | a product is already visible in your shop | | Day 3 | How your customers pay (COD is on; add UPI and cards) | online payment is already switched on | | Day 7 | Share your shop link | you already have an order | | Day 14 | How is it going? Reply for help | — | | 14 days quiet | Your shop is still here | anyone has signed in or worked in the shop | | First order | Your first order 🎉 | — |
Plan-limit warnings (80% and 100% of your monthly orders) and plan invoices are separate emails and are not part of this list.
Steps — to stop the tips
- Open any tips email and press Stop these tips at the bottom. One click, no sign-in.
- The page confirms it. Changed your mind? Press Turn the tips back on on the same page.
Stopping tips does not stop the welcome, the first-order email, plan-limit warnings, invoices or order alerts.
Common mistakes
- "I never got these." Shops that existed before October 2026 do not get the getting-started emails. Check your spam folder for sales@flowgento.ai.
- Replying to a tip. That is fine — replies reach a real person at Flowgento.