FGFlowgento
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Plans & billing

Free, Starter, Growth, Pro — same features, different limits. What happens at a limit, how to upgrade, cancel, and find your invoices.

What it is

Every Flowgento plan has every feature. Plans differ only by how much you can do each month:

| Plan | Price / month (ex-GST) | Orders / month | Products | Staff | Branding | |---|---|---|---|---|---| | Free | ₹0 | 100 | 50 | 1 | "Powered by Flowgento" on your shop | | Starter | ₹299 | 300 | 500 | 3 | "Powered by Flowgento" | | Growth | ₹499 | 1,000 | 5,000 | 10 | None · WhatsApp bot on your own number | | Pro | ₹999 | Unlimited (fair use) | Unlimited (fair use) | 25 | None · API access · priority support |

18% GST is added. Pay yearly and you pay for 10 months, not 12. WhatsApp messages are not part of any plan — a usage meter shows how many you send.

Steps

  1. Settings → Plan & billing. The top card shows your plan and three bars: orders this month, products, staff.
  2. Upgrade: pick Monthly or Yearly, press Upgrade to …. Razorpay opens; pay by card, UPI or netbanking. The new plan is active the moment the payment is confirmed, and your invoice appears in the list below.
  3. Invoices: press Open on any row, then use your browser's Print → Save as PDF.
  4. Cancel: press Cancel plan on the top card. Your plan stays active until the end of the period you paid for, then moves to Free. Nothing is deleted.

What happens at a limit

  • Orders: a customer's order is never blocked. At 80% you get a notice in the app and by email; at 100% another, then 7 days of grace. After the grace you cannot add new products or staff until you upgrade or the month resets. Existing products and staff keep working.
  • Products: adding a new product beyond the limit is refused with a message and a link to upgrade. Editing existing products always works.
  • Staff: inviting a new member beyond the limit is refused. Existing members are untouched.
  • API keys: creating a new key needs Pro. Keys you already have keep working.

Changing plans

An upgrade starts today. The unused days of the paid period you were on are added to the new period, so you never pay twice for the same days. To move to a cheaper plan, cancel the current one; the switch happens at the period end.

If a renewal payment fails

You get a banner and an email. Fix the card or UPI mandate within 7 days; if it is not fixed, the shop moves to Free (nothing is deleted) and you can upgrade again at any time.

Who can see this

Only the shop's admin. Staff cannot open Plan & billing and it cannot be granted.